Support Desk

The Estates Support Desk handles estates requests from students and staff. We aim to resolve all requests in a timely manner and in line with our published service levels. This covers both Estates and Campus Services related works.

To request an update on a previously submitted job ticket, please email Estates Support Desk and reference your Planon Job Ticket number or alternatively, you can check the status of your pre-existing requests: My Current Requests »

Submit a new request

Mechanical & Electrical » Cleaning »
Requests for M&E repairs, lighting, heating, toilets, lifts etc. for Academic Buildings. For Student Residencies please contact the Accommodation Office. Request cleaning of a space.
Porters » Security »
Request porterage of equipment, furniture or other items. Request keys, new locks, officer attendance, booking of visitor parking etc.
Building Fabric » Contractor Management »
Requests for Building Fabric repairs, doors, windows, flooring, decor etc. for Academic Buildings. For Student Residencies please contact the Accommodation Office. Requests for hazardous Permits to Work and Authority to Access.
Space Change Request » Access Control »
Management of space planning, allocation, charging and utilisation. Space Change Request forms can be downloaded here. Request card access for spaces.
Report a new Asset » Landscaping »
To inform Estates about new assets purchased directly by your College / School please complete the spreadsheet (available to download by clicking the link above) and return it to Find out about scheduled landscaping on campus.
Post Room » Travel & Transport »
Find out information about the post room service provided on campus. Visit this page for information on to view all the travel options available on campus.
Waste Management »
Learn about waste management and recycling on campus.


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