Support Desk

The Estates Support Desk handles estates requests from students and staff. We aim to resolve all requests in a timely manner and in line with our published service levels.

Staff can review the status of any requests submitted by clicking on View your Current Requests link below, or staff can request an update on a previously submitted job ticket by emailing the Estates Support Desk and referencing the Planon Job Ticket number.

Submit a new request

Submit a new request for the Estates Support Desk or check the status of your pre-existing requests below:

View your Current Requests

Check on the status of a preexisting request

Log a request on the Support Desk

Log a maintenance job or request porter or security services on campus.

Report an issue in accommodation

For requests relating to residential buildings (including office space).

Contractor Management

Requests for hazardous Permits to Work and Authority to Access.

Estates Change Request

Management of space planning, allocation, charging and utilisation.

Access Control

Request card access for spaces.

Landscaping

Find out about scheduled landscaping on campus.

Parking, Travel and Transport

Find out more on travel options and parking

Report a new asset

Inform Estates about new assets purchased directly by your College/School.

Post

Find out information about the post room service provided on campus.

Recycling and Waste Management

Information about recycling and waste management.

Security

Information about our Security team, lock services and more.

Porter Services

Information about our Porter Services available.

Sustainability

Information about Sustainability at Lincoln, Net Zero and Nature Positive

Development

Our current and past capital projects