The Estates Support Desk handles estates requests from students and staff. We aim to resolve all requests in a timely manner and in line with our published service levels. This covers both Estates and Campus Services related works.
To request a service, please click on the links below which will direct you to select the type of request you require from our Planon Self Service system.
To request an update on a previously submitted job ticket, please email Estates Support Desk and reference your Planon Job Ticket number.
To save time in future, add this page to your phone’s home screen. For instructions, please select your phone’s operating system:
|Mechanical & Electrical »||Cleaning »|
|Requests for M&E repairs, lighting, heating, toilets, lifts etc. for Academic Buildings. For Student Residencies please contact the Accommodation Office.||Request cleaning of a space.|
|Porters »||Security »|
|Request porterage of equipment, furniture or other items.||Request keys, new locks, officer attendance etc.|
|Building Fabric »||Contractor Management »|
|Requests for Building Fabric repairs, doors, windows, flooring, decor etc. for Academic Buildings. For Student Residencies please contact the Accommodation Office.||Requests for hazardous Permits to Work and Authority to Access.|
|My Requests »||Access Control »|
|Check the status of your pre-existing requests.||Request card access for spaces.|