Estates Support
The Estates Support Desk provides a central point of contact to request repairs and progress on jobs.
Requests for maintenance should be submitted via our self-service platform on Planon, using the most appropriate tile for your request below.
You will receive an automated confirmation with a job number, please quote this job number if contacting the Support Desk.
All jobs are automatically prioritised. Time scales on requests vary according to the nature of the work required.
Current Requests
Click here to view all of your current Planon requests in once place, including any updates and their status.
Alternatively, please contact the Support Desk to establish the status of your request.
If you would like your request re-opening, please contact the Support Desk directly, quoting the Planon ticket number.
Submit a New Request
Submit a new request for the Estates Support Desk by clicking on the tiles below
Contact Us
Opening Hours
08:30 – 16:30 Monday to Thursday
08:30 – 16:00 Friday
Telephone
08:30 – 14:00 Monday – Friday
01522 886777
Lawress Hall, Riseholme Park, Riseholme, Lincoln, LN2 2LG
Out of Hours Support, please contact Security 01522 886062